Friday, August 13, 2010

Easy Jet Refuses To Board Disabled Passenger Citing Security Concerns

Apparently, this isn't EasyJet's first rodeo with denying service to wheelchair bound passengers.

Amplify’d from www.aerocontact.com

PARIS, Aug. 13 (Reuters) - Secretary of State for Transport, Dominique Bussereau, spoke Friday the possibility of sanctions against the airline low cost Easyjet after refusing to board a disabled passenger.

In a statement expressing his "dismay", he states that he requested an investigation to the Directorate General of Civil Aviation (DGCA) "in order that proceedings be instituted against the company for failure, for possible sanctions.

On Tuesday, a passenger in a wheelchair could not embark on an Easyjet flight Lyon-Bastia. Citing security reasons, the company told him he must have a companion. One passenger offered to play this role but Easyjet has maintained its refusal.

One such incident had happened with a paraplegic passenger for a flight in late May Orly Geneva.

"Easyjet can not hide behind the safety regulations for refusing to board passengers with walking difficulties," said Dominique Bussereau. "It must implement solutions tailored to each case, as do most companies. If it must be punished with the utmost severity".

Contacted by Reuters, Easyjet was not able to respond immediately. (Elizabeth Pineau, edited by Yann Le Guernigou)

Read more at www.aerocontact.com
 

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